Tag: Conflict solutions

  • USE THE GOLDEN PAUSE – OR BE READY TO LOSE

    USE THE GOLDEN PAUSE – OR BE READY TO LOSE

    —

    by

    Rick
    in

    “I put my foot in my mouth.”  “I should have bit my tongue.”  “Why didn’t I keep my mouth shut? ” Any one of these self-statements points to one of the most simple and powerful listening tools being violated….the GOLDEN PAUSE.  It is such a simple thing to do, yet it requires tremendous amounts of…