Category: Uncategorized
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5 STEPS TO DEAL WITH THE ELEPHANT IN THE ROOM
What does the “Elephant in the Room” mean? This is where everyone in a meeting knows that there is an issue or problem BUT no one is talking about it. In many cases, the more the elephant is ignored, the bigger it grows! What are the costs of NOT dealing with it? Big problems and…
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ALWAYS BRING THE ‘CHALLENGER’ TO YOUR MEETING
The Catholic Church used the term “devil’s advocate” to make sainthood decisions for centuries until 1983 when it was eliminated form the process, ending 400 years of tradition. Since that time, the number of saints canonized has increased by 20 times. In their book Decisive, authors Dan and Chip Heath have offered an alternative term…
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THE POOR LISTENER’S EXCUSE LIST
Superbowl winning football coach Tony Dungy, has a saying that challenges himself and his teams to continually perform at the highest level…NO EXCUSES, NO EXPLANATIONS!. When was the last time that you felt you were not being listened to? My guess is that the other person could check one or more of the following POOR…
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USE THE GOLDEN PAUSE – OR BE READY TO LOSE
“I put my foot in my mouth.” “I should have bit my tongue.” “Why didn’t I keep my mouth shut? ” Any one of these self-statements points to one of the most simple and powerful listening tools being violated….the GOLDEN PAUSE. It is such a simple thing to do, yet it requires tremendous amounts of…
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The ROI of Listening
LISTENING PAYS IN MANY WAYS…..IF YOU MAKE THE INVESTMENT. Listening leader Karen Vendetti shared this recent story with me about how listening paid off for her in her new job. “I have relocated to the Washington DC Area working for the National Electrical Manufacturers Association (NEMA). The CEO and president is a retired two star…